Adding Your First Store

Overview

Your store profile is how customers discover and connect with your business. A complete, attractive store profile builds trust and drives more inquiries.

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Before You Start

Gather these details:

• Store name and full address
• Contact numbers (phone + WhatsApp)
• Store photos (storefront, interior, displays)
• Operating hours for each day
• Google Maps location (optional but recommended)

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Step-by-Step Guide

Step 1: Access Store Management

1. Log in to your jeweller dashboard
2. Click Stores in the left sidebar
3. Click Add Store button

Navigate to Stores

Step 2: Basic Store Information

Store Basic Info

Step 3: Location Details

Address Fields:

• Street address (Line 1 & 2)
• Landmark (helps customers find you)
• City and State
• PIN Code

Location Details

Adding Map Location:

1. Click Set on Map
2. Search for your address or drag the pin
3. Confirm the exact location
4. Save coordinates

Step 4: Contact Information

Required:

• Primary phone number
• Email address

Recommended:

• WhatsApp number (enables instant chat)
• Alternative phone number
• Website URL (if you have one)

Contact Information

Step 5: Store Hours

Set your operating hours for each day:

1. Select the day
2. Set opening time
3. Set closing time
4. Mark as "Closed" for off days

Store Hours

Special Hours:

• Add lunch break times if applicable
• Set holiday schedules in advance
• Update for festival timings

Step 6: Store Images

Upload images that showcase your store:

Recommended Images:

1. Storefront - External view with signage
2. Interior - Main shopping area
3. Display Cases - Jewelry arrangements
4. Seating Area - Customer consultation space
5. Workshop - If you do custom work

Store Images

Image Guidelines:

• Minimum 5 images recommended
• Landscape orientation preferred
• Good lighting essential
• Show the space clean and organized

Step 7: Amenities & Services

Select available amenities:

• ♿ Wheelchair Accessible
• 🅿️ Parking Available
• 💳 Card Payment Accepted
• 🔧 Custom Orders
• 🎁 Gift Wrapping
• ✨ Jewelry Cleaning Service
• 📦 Home Delivery

Amenities Selection

Step 8: Appointment Settings

Enable customer appointments:

1. Toggle Accept Appointments
2. Set available time slots
3. Choose appointment duration
4. Set buffer time between appointments

Appointment Settings

Step 9: Review & Publish

1. Click Preview to see how customers will view your store
2. Verify all information is correct
3. Click Save & Publish

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After Publishing

Set as Primary Store

If this is your main location:

1. Go to Stores list
2. Click the ⭐ icon to set as Primary
3. Primary store appears first in your profile

Monitor Performance

Track your store's performance:

• Views and visits
• Inquiry sources
• Popular products at this location

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Best Practices

Do's ✅

• Keep hours updated, especially during festivals
• Respond to location-based inquiries promptly
• Upload seasonal decoration photos
• Enable WhatsApp for instant communication

Don'ts ❌

• Don't use old or misleading photos
• Don't leave contact fields empty
• Don't forget to update holiday hours
• Don't ignore the map location setup

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Troubleshooting

Store not appearing in search?

• Verify store is Published
• Check if address is complete
• Ensure map coordinates are set
• Allow 24 hours for indexing

Map showing wrong location?

• Re-open map editor
• Search for exact address
• Manually drag pin to correct spot
• Save and verify

Customers can't find you?

• Add more specific landmarks
• Upload storefront photo with visible signage
• Add nearby famous locations in description

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Related Articles

• Managing Multiple Stores
• Store Analytics Guide
• Handling Appointments