Jeweller Resources

Setting Up Your Jeweller Account

Complete step-by-step guide to setting up your jeweller account with documents, verification, and first product listing

Updated January 7, 2026
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setupaccountregistrationverificationgetting-startedonboardingtutorial

Overview

Welcome to GoldJewellers! This comprehensive guide will walk you through setting up your jeweller account step-by-step, from initial registration to your first product listing.

Tip: Complete profiles receive 5x more customer inquiries than incomplete ones. Take time to fill in all details!

Before You Start

Make sure you have the following documents ready:

DocumentPurposeFormat
GST CertificateBusiness verificationPDF/Image
Business RegistrationLegal entity proofPDF/Image
PAN CardTax identificationPDF/Image
Store PhotosProfile appearanceJPG/PNG
Product ImagesCatalog setupJPG/PNG

Step-by-Step Account Setup

Step 1: Registration

  1. Visit GoldJewellers.com
  2. Click Register as Jeweller button
  3. Fill in your basic details:
    • Full Name
    • Email Address
    • Mobile Number
    • Password

Registration FormRegistration Form

Important: Use a business email address for better credibility. Avoid personal Gmail/Yahoo addresses if possible.

Step 2: Business Information

After email verification, complete your business profile:

FieldDescriptionExample
Business NameLegal registered name"Sharma Gold House Pvt Ltd"
Brand NameDisplay name for customers"Sharma Jewellers"
Business TypeManufacturer, Retailer, or BothRetailer
Year EstablishedWhen you started business1985
GST NumberYour GST registration27AABCS1429B1ZX

Business Information FormBusiness Information Form

Step 3: Upload Verification Documents

Submit the following for verification:

  1. GST Certificate - Required for all businesses
  2. Business Registration - Shop Act/Partnership Deed/Incorporation Certificate
  3. PAN Card - Business PAN preferred

Document UploadDocument Upload

Note: Our team reviews documents within 24-48 hours. You'll receive email notification once approved.

Step 4: Complete Your Profile

While waiting for verification, complete your profile:

Brand Logo

  • Minimum size: 400x400 pixels
  • Format: PNG with transparent background preferred
  • Square aspect ratio works best

Cover Image

  • Minimum size: 1200x400 pixels
  • Showcase your best collection or storefront

About Your Business Write a compelling description including:

  • Years of experience
  • Specializations (bridal, daily wear, custom)
  • Unique selling points
  • Awards or certifications

Profile SetupProfile Setup

Step 5: Add Your First Store

Every jeweller needs at least one store location:

  1. Go to Dashboard > Stores
  2. Click Add Store
  3. Enter store details:
    • Store name and address
    • Contact numbers
    • Operating hours
    • Store photos (minimum 3)

Add StoreAdd Store

Pro Tip: Add your Google Maps location to appear in "Stores Near Me" searches.

Step 6: Set Up Your Catalog

Start adding products to attract customers:

  1. Go to Dashboard > Catalog
  2. Click Add Product
  3. Fill in:
    • Product name and description
    • Category and type
    • Materials (gold purity, weight)
    • Pricing information
    • High-quality images (minimum 3)

Add ProductAdd Product

Step 7: Choose a Subscription Plan

Select a plan that fits your business:

FeatureStarterProfessionalEnterprise
Products50500Unlimited
Stores13Unlimited
Team Members25Unlimited
AnalyticsBasicAdvancedPremium
SupportEmailPriorityDedicated

Choose PlanChoose Plan

Account Verification Status

Verification Stages

  1. Pending - Documents submitted, awaiting review
  2. Under Review - Our team is checking documents
  3. Approved - You're verified and live!
  4. Requires Update - Additional information needed

If Verification is Delayed

  • Check email for any requests from our team
  • Ensure all documents are clear and readable
  • Contact support if waiting more than 48 hours

Quick Checklist

Use this checklist to ensure you've completed everything:

  • Email verified
  • Business information filled
  • Documents uploaded
  • Profile photo and cover added
  • Business description written
  • At least one store added
  • Store hours set
  • First product added
  • Subscription plan selected

Best Practices

Do's ✅

  • Use high-quality, professional images
  • Keep business information up-to-date
  • Respond to inquiries within 2 hours
  • Add complete product specifications
  • Enable WhatsApp for instant communication

Don'ts ❌

  • Don't use stock photos for your products
  • Don't leave profile sections incomplete
  • Don't ignore customer inquiries
  • Don't forget to update store hours for holidays
  • Don't use misleading business information

Troubleshooting

Can't receive verification email?

  • Check your spam/junk folder
  • Add noreply@goldjewellers.com to contacts
  • Try resending verification email
  • Contact support if issue persists

Document upload failing?

  • Ensure file is under 5MB
  • Use JPG, PNG, or PDF format
  • Check internet connection
  • Try a different browser

Store not showing on platform?

  • Verify store is set to "Published"
  • Ensure address is complete
  • Check that operating hours are set
  • Wait 24 hours for indexing

Products not appearing in search?

  • Ensure products are marked "Published"
  • Add relevant categories and tags
  • Include searchable keywords in title
  • Allow 5-10 minutes for search indexing

What's Next?

After completing setup:

  1. Add More Products - Build your catalog
  2. Photography Tips - Take better product photos
  3. Respond to Inquiries - Convert leads to sales
  4. Run Promotions - Boost your visibility

Need Help?

Our support team is here to assist you:

Contact Support

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